Communicating and Cooperating with German Business People: A Guide for the British

by Peter Franklin
 

This e-book aims to describe and explain for its British readers the styles of communication, the behaviour, practices, norms, attitudes and values they may encounter in their cooperation with Germans and which they as Britons may experience as anything from unfamiliar or interesting through merely different or striking, puzzling or strange to confusing, annoying, incomprehensible or even unacceptable.

The e-book consists of conventional text enriched with interactive features such as

• sequences from an audio interview with a British manager recounting his experience of working with German colleagues and clients
• other quotes by British managers we interviewed
• selected results of a survey we conducted among British managers working with Germans
• tips on how to communicate and cooperate with German business people
• quotes from the research insights of management scientists and from the classic business guides
• glossary entries explaining concepts in intercultural communication
• other interactive features

These various sources provide a richness of texture and a certain diffuseness, which correspond to the reality of experience in an unfamiliar culture. The picture which emerges is not black and white but more carefully differentiated in the shades of colour it uses.

The e-book has a User Guide that familiarises you with the features the e-book offers.

Part of the research for this e-book was sponsored by the Federal Ministry of Education and Research.

 

 

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  In this case, please send an e-mail to purchase@dialogin.com saying what chapters you would like to buy. We will then send you all the details regarding the bank transfer.

 

Download sample chapters of the e-book free of charge

	Chapter	Size	Description of Chapters
	Overview	0.2MB	Introduction, overview of the chapters and user guide
	Communication Style (for members only)	1.8MB	-Directness -Formality -Language -Written Communication -Telephoning -Information Flow
	Business Values and Norms (for members only)	3.3MB	-Order -Quality -Technology -Product Orientation

All you need to access and read the e-books is Adobe Reader, if possible the most recent version. Adobe Reader can be downloaded and updated here.

If you would like to quote parts of the e-book, please include the following reference: Franklin, Peter (2006): Communicating and Cooperating with German Business People: A Guide for the British. Accessed at www.dialogin.com on dd/mm/yyyy.